Step by step
A clear route without needless detours
From the first question to evaluation, you know the next step and who is responsible.
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1
1. First contact
You briefly explain the situation. We outline what we do and ask the first practical questions.
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2
2. Introduction
We discuss the situation, goals, wishes, risks, language and the role of relatives or professionals.
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3
3. Review and agreements
We check whether the request fits our expertise, capacity, funding and organisational possibilities.
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4
4. Start of support
After agreement, goals, contact moments, evaluations and availability are recorded clearly.
